< img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=3582560461971847&ev=PageView&noscript=1"/>

INNOVATION IS KEY

FAQ center

Download Category

FAQ

  • Q What is our warranty?

    A We are very confident in our products, and we pack them very well, so usually you will receive your order in good condition. But due to long time shipment there maybe some damage for the packing,we will supply 1% of the fixing parts (bolts ,washes....) Any quality issue, please contact us immediately , we will deal with it as soon as possible.
  • Q How do you make our business long-term and good relationship?

    A 1. We keep good quality and competitive price to ensure our customers benefit ;
    2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
  • Q Do you test all your goods before delivery?

    A Yes, we have 100% test before delivery.
  • Q What is your sample policy?

    A We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
  • Q Can you produce according to the samples?

    A Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
  • Q How about your delivery time?

    A Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends  on the items and the quantity of your order.
  • Q What is your terms of delivery?

    A EXW, FOB, CFR, CIF.
  • Q What is your terms of payment?

    A T/T 30% as deposit, and 70% before delivery. We'll show you the photos or videos of the products and packages, ( the pictures and videos of the production progress will supply durning the production).
  • Q What is your terms of packing?

    A Generally, we pack our goods in neutral white boxes and brown cartons. I we also make box with your logo and  design,or we design for your packing as your requirments  , but it need to meet quantity requirements or you can pay for the extra cost.
contact (2)
Contact
We will provide you with after-sales service support within 24 hours. If you have any questions, you can consult our email or telephone.

Amber

Tel: +86 18679172954
Wechat: +86 18679172954
Skype: sale4@ tmrc .net

Nancy

Tel: +86-15024357559
Wechat: +86-15024357559
Skype: racefairing
Whatsapp: +86-15024357559

Tina

Tel: +86-13666755162
Wechat: +86-13666755162

About

More

Haining Teli hardware tools Co.,Ltd

This is Haining Teli hardware tools Co.,Ltd , a group of young people, a heart that pursues happiness, a serious and responsible attitude, a spirit that never stops.
 
Copyright © 2021 Haining Teli hardware tools Co.,Ltd
 
 
Leave a Message
CONTACT US